I have no complaints about the product itself and the cost of the product. My complaint is about the shipping cost. When I ordered the product online and then hit the button for the purchase I realized that the shipping cost was almost twice the cost of the product itself. I found this to be outrageous and unacceptable. I also want to say it was my fault that I purchase it without carefully reviewing the total cost on the order. I also want to note that in the your correspondence about the return procedure that I would be issued a complete refund and that I didn't have to return the item. Thank you, but if I had to I would of gladly returned the item if instructed to do so. I also want to note that your service representative who help me with my displeasure was very understanding and professional.
Posted by Timothy J. (Fresno, CA) / May 01, 20191990 Suzuki DR350