SM Arnold® 25-330 - 8" x 11" Soft & Plush Wash Mitt with Cuff

Quality and composition of this product (5-lb. rolls of SM Arnold 85-695 Cotton/Polyester Profession Polishing Cloth) is inconsistent. Purchased two (2) 5-lb. rolls. Same product number as the rolls we've purchased previously over the past 10 years or so but clearly not the same product. The 2 rolls received seemed to be mislabeled as it looks like loosely woven cheesecloth. The material seems easily two-thirds thinner than the 85-695 we're used to; solvent pours through it like it's a sieve. Even folded half upon itself, any friction or pressure makes it feel like your fingertips are going right through the material. And the rolls are much smaller in width than the previous ones. The rolls were received, placed in the supply room, and then not opened until a couple of months later, so return to MOTORCYCLEiD was not possible. MOTORCYCLEiD suggested we contact S.M. Arnold, so we did. We were told S.M. Arnold doesn't manufacture the product. They buy "seconds" and are actually only selling the material by weight, not by characteristic, width, thickness, or quality. Basically, just selling 5 lbs. of some kind of cloth. This is what we were told via phone conversation. Three weeks later, in an email, S.M. Arnold, Inc. told a slightly different story. Since this cheesecloth-like material is useless for our purposes, that's nearly $100 down the drain. Be wary of this product if you need anything more specific than just "5 lbs. of material". Would suggest S.M. Arnold, Inc. revise the product descriptio n to include: Product composition may vary.