Vision X

WARRANTY

STANDARD WARRANTY

1-Year Limited


  • The proof of purchase is required to validate warranty and is valid from the original date of purchase.

  • Improper installation, accident, abuse, neglect, and normal wear are not covered under the warranty.

  • Lights operated in environments over 120 °Fahrenheit are not covered under warranty.

  • Warrantied products will be repaired to working condition and returned without cosmetic alterations.

  • Warranties should be handled through the dealer/reseller the product was purchased from.
EXTENDED WARRANTY

Limited Lifetime Warranty for Consumer Markets; 3-Year for Commercial Markets


  • The proof of purchase is required to validate warranty and is valid from the original date of purchase.

  • Improper installation, accident, abuse, neglect, and normal wear are not covered under the warranty.

  • Lights operated in environments over 150 °Fahrenheit are not covered under warranty.

  • Warrantied products will be repaired to working condition and returned without cosmetic alterations.

  • Warranties should be handled through the dealer/reseller the product was purchased from.
WARRANTY TERMS & CONDITIONS
  • Warranty items will be replaced or repaired to working condition and returned without cosmetic alterations.

  • A proof of purchase is required to validate all warranty claims. The warranty period is valid starting from the original date of purchase.

  • All products must have been purchased through a Vision X Authorized Dealer/Reseller to be eligible for warranty.

  • Damage resulting from any improper installation, accident, abuse, neglect or normal wear are not covered under warranty.

  • All customer warranties should be handled through the Dealer/Reseller the product was originally purchased from.

  • Actions which void the warranty include:

  1. Opening of the lighting fixture

  2. Cutting any connectors or cords

  3. Broken Glass

  4. Damage caused by physical abuse

  5. Lights operated in environments outside their stated specifications*

Vision X