frequently asked questions

What’s inside the Mission box?

1.Storage bag. 2.Helmet. 3.Peak, breath deflector and long chin curtain already installed 4.User manual.

Can I wear my prescription glasses with my Mission helmet?

The helmet has been designed to accommodate prescription glasses. Depending on the model, the frame of your glasses may come into contact with the breath deflector. In this case, company recommend the use of a connected electric shield that allows you to ride without the breath deflector.

What is the purpose of the breath deflector?

The flexible breath deflector optimizes proper functioning of the AMS (Air Management System) by creating two zones within the helmet.

What is the ideal position for the breath deflector?

By using the bones of your nose and those of your cheeks as a contact point, the mask should rest tightly and comfortably on the cheeks and nose to isolate the lower zone of the face, in order to confine the moist air exhaled by the mouth.

The mask should not pinch the tip of the nose or the nostrils, and should not touch your lips.

My breath deflector is not comfortable. How can I adjust it?

The breath deflector is made of a flexible material. Open the shield put on the helmet. Close the shield and move the helmet over your head. This should help to ensure that the deflector is correctly positioned on your nose.

Despite several attempts, it seems impossible to me to adjust my breath deflector. What can I do about it?

It is very important that the helmet is perfectly adjusted. First make sure you have the right size. The helmet should not be too big or too small. It should be comfortable without constricting the head or forehead, or on the contrary, it should not move too freely. Refer to the size chart.

If the helmet size is ideal and you still can’t adjust the breath deflector, you may need to replace the shield. Please contact your retailer or customer service.

The breath deflector is equipped with notched straps. Pull or tighten the straps to lower and move the deflector away from your face. Release the straps to approach it and lift it up on the nose.

Is it possible to ride without a breath deflector?

Depending on weather conditions, you can remove the breath deflector without affecting proper functioning of the AMS.

However, this may require frequent adjustment of the incoming air flow with the shield ventilation ports. Since the AMS is activated with movement, without the breath deflector, you will have to open the visor if you are stationary.

The connected electric shield allows riding without breath deflector.

Can I install a communication system in my helmet?

There is no specific cavity in the Mission helmet's EPS to accommodate a communication system. However, depending on the size of the system, installation may be possible.

Why the cheek pads are different from those illustrated in the manual?

As company tests did not show a significant reduction in noise, but rather user discomfort due to ear constriction, company opted for cheek pads that free the ear rather than surrounding it. This ensures a better comfort for the user.

The sun visor is not always easy to operate. Is that normal?

When the shield is open and the deflector is installed, it is not possible to lower the sun visor. Forcing the sun visor to operate in this situation could cause the mechanism to break.

What is the certification of the Mission helmet?

The Mission helmet meets and exceeds the DOT FMVSS 218 standards.